Customer service, sorted out
Which Jelly Force Phone Number Should You Call?
Call the order desk on +1 (302) 200-3480 for orders, tracking, cancellations and refunds, with your order ID ready. Email [email protected] for page questions and corrections, but it cannot see orders. The 888 number on the bottle belongs to the distributor, not to this site.
Which Jelly Force phone number is for what?
Three lines are easy to mix up. One sells and supports orders. One answers questions about the pages of this site. One is printed on the bottle and belongs to a different company. Mix them up and your question lands where no one can answer it.
| Contact | Use it for | What it cannot do |
|---|---|---|
| Order desk: +1 (302) 200-3480 | Orders, tracking, changes before dispatch, cancellations, refunds | Give medical advice or say whether the gummy suits you |
| Website inbox: [email protected] | A mistake on a page, a typo, a privacy question, press | See orders, payments or parcels |
| Label line: 888-338-0317 | Whatever the distributor offers. We cannot see that line | Reach this site or look up an order placed here |
The order desk hours are not published. The website inbox is answered Monday to Friday, 9:00am to 5:00pm Eastern Time. There is no phone line for the website inbox.
If you are still deciding, the order page shows the packs, the total and the guarantee before you speak to anyone.
See today’s price and guaranteeWe earn money when an order is placed through our links. Not medical advice.
What should you have ready before you call?
Two things. The order ID from your confirmation email, and the confirmation email itself. The purchase date on that email is the date the 60-day guarantee counts from. Those details answer most of what the desk will ask.
Open the confirmation email
Check your spam folder if you cannot find it.
Copy the order ID
Type it exactly. A single wrong character is the most common reason a record is not found.
Write your question in one line
For example: tracking has not moved, or I want to cancel before dispatch.
Write down the answer
Note the date, the time and the name of the person.
For bottle questions, also keep the bottle to hand. Read the panel and the lot code if you can see them.
Who makes Jelly Force?
Not published. The manufacturer is not named in anything we were given. The bottle label prints a distributor line, Info Wealth CO in Pinellas Park, Florida, with a phone number. A distributor moves finished product. A distributor address is not a factory address.
The label also says the product was produced in a GMP facility and made in the USA with globally sourced ingredients. It gives no plant name and no plant address. We have no contact for the maker, and we do not invent one.
Jellyforcedaily is the U.S. stocking partner. That means we hold stock and handle orders. Nobody here set the formula, picked the nine ingredients or decided the amounts. The party that did decide did not publish its reasons.
Where can you find product information and the formula?
The printed panel is the main record. It lists the serving size, the calories, the sugar, the sodium and the blend. The nine ingredients sit in one proprietary blend of 82 mg. Only the caffeine has its own figure, 5 mg. The amount of each of the other eight is not published.
No extract ratio is published for the eight plant ingredients. No study of the finished gummy is published. Those gaps are why a phone call cannot give you a formula sheet. If a person on any line offers you exact amounts, ask where they came from.
- Panel and label text: the Supplement Facts page
- Nine ingredient names: the ingredients page
- Cautions and the label warning: the side effects page
- Seals and what they prove: the testing and quality page
What can no phone line do for you?
It cannot tell you whether this gummy is right for your body. That is a question for a doctor. The label asks anyone who is pregnant or nursing, who takes medicine or who has a medical condition to consult a doctor before using it.
It also cannot give you test results. None are published, and the lot and certificate strings on the artwork are placeholders. If you want a certificate for your lot, ask the order desk. A plain answer that none exists is better than a picture of a seal.
What if your call does not get answered?
Order desk hours are not published, so a missed call is possible. Try again at another time of day. Keep your notes short so the next call is quick. If you can, also send the same facts in writing to the order desk, and keep a copy.
Do not send an order matter to the website inbox as a fallback. It cannot see orders, and you may lose days. If your question is about a refund and the 60-day window is close to its end, say so clearly the moment you reach someone.
Write down the date and time of every attempt. That record helps if there is ever a dispute about when you asked.
Key facts
- Order desk: +1 (302) 200-3480, for orders, tracking, cancellations and refunds.
- Website inbox: [email protected], Monday to Friday, 9:00am to 5:00pm ET. It cannot see orders.
- The label prints a distributor line in Pinellas Park, Florida with its own 888 number.
- Office: 275 Madison Avenue, Floor 14, New York, NY 10016. Returns: 1740 Broadway, Floor 15, New York, NY 10019.
- The manufacturer is not named. Order desk hours are not published.
- Nobody on these lines can give medical advice.
Which desk should you pick?
Match the question to the line, and the answer comes faster.
| Your question | Best contact |
|---|---|
| Where is my parcel? | Order desk, with your order ID |
| I want to cancel before it ships | Order desk by phone, as soon as possible |
| I want a refund within 60 days | Order desk, then post the return to New York |
| A sentence on a page is wrong | Website inbox, quote the sentence |
| Is it safe with my medicine? | Your doctor or pharmacist |
Frequently asked questions
What is the Jelly Force customer service number?
For orders, tracking, cancellations and refunds, call the order desk on +1 (302) 200-3480. Have your order ID ready. Order desk hours are not published.
Is the 888 number on the bottle your number?
No. It belongs to the distributor named on the label, Info Wealth CO in Pinellas Park, Florida. This site cannot see calls to it. Use +1 (302) 200-3480 for orders placed through this site.
Who makes Jelly Force?
The manufacturer is not published. The label names a distributor and says produced in a GMP facility and made in the USA. It gives no plant name or address, and we will not invent one.
Can I email about my order?
Not to the website inbox, which cannot see orders. It is for page questions and corrections. For order matters, use the order desk phone line and keep your order ID to hand.
Where is Jelly Force sold in the USA?
Through this site's order buttons, which lead to a secure checkout. The market is the USA, and orders ship from the United States. Other sellers are not published.
Can customer service tell me if it is safe for me?
No. Nobody on a phone line can judge your health. The label asks you to consult a doctor first if you take medicine, have a medical condition, or are pregnant or nursing.
Sources for this page
Keep reading
Our view
The simplest rule is this. If your question has an order ID in it, call the order desk. If your question is about a sentence on a page, write to the website inbox. If your question is about your body, ask a doctor.
We would like to give you a maker to call, but the maker is not named in anything we hold. We say so rather than guess. None of this is medical advice.
Last updated
When you are ready
Look at the packs and the guarantee
Have your order ID ready and the right number for the job. The order page shows the guarantee terms in writing.
We earn money when an order is placed through our links.